Privacy Policy

Privacy Policy

NOZA is committed to protecting your privacy and handling your personal data transparently, in accordance with the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679).

1. Data Controller
NOZA
Tax ID :248838733 
Address: Rua da Junqueira de cima 71, EV-4, Vila Nova de Gaia 
Email: hello@getnoza.com
Website: getnoza.com

2. Data We Collect
We collect the following personal data:

  • Name and surname
  • Email address
  • Delivery and billing address
  • Phone number
  • Payment data (securely processed by third parties)
  • Browsing and activity data (cookies, pages visited, clicks, session duration)

3. Purpose of Processing
Your data is used to:

  • Process and manage your orders
  • Communicate about order status
  • Send marketing communications (only with your consent)
  • Comply with legal and tax obligations
  • Analyze browsing behavior to improve the site and user experience (only with your consent)
  • Prevent fraud and ensure platform security

4. Legal Basis
Processing of your data is based on the following legal grounds under Art. 6 GDPR:

  • Contract performance — processing and delivery of orders, communications related to your purchase.
  • Consent — sending newsletters and marketing communications; use of non-essential cookies and analytics tools (e.g. Google Analytics). You may withdraw your consent at any time.
  • Legal obligation — retention of tax and accounting data as required by law.
  • Legitimate interest — fraud prevention and platform security, provided this does not override your fundamental rights and freedoms.

5. Cookies and Tracking
Our site uses cookies and similar technologies for:

  • Essential cookies — necessary for the site to function (e.g. shopping cart, session). No consent required.
  • Analytics cookies — we use Google Analytics (GA4) to analyze traffic and browsing behavior. These are only activated with your consent via the cookie banner.
  • Marketing cookies — may be used to personalize ads and measure campaign effectiveness. Only activated with consent.

You can manage your cookie preferences at any time through the cookie banner available on the site.

6. Data Sharing
Your data may be shared with:

  • Couriers and logistics partners — for order delivery.
  • Payment processors — Shopify Payments and others, for secure transaction processing.
  • Google LLC (Google Analytics) — for site activity analysis. Data may be transferred to servers outside the EU (USA), under appropriate GDPR safeguards (Standard Contractual Clauses). More info at policies.google.com/privacy.

We do not sell your data to third parties.

7. Data Retention
Your data is kept for as long as necessary to fulfill the purposes described, or as required by law (typically 10 years for tax data). Data collected based on consent is deleted once consent is withdrawn, unless otherwise required by law.

8. Your Rights
You have the right to:

  • Access your personal data
  • Rectify incorrect data
  • Request deletion of your data
  • Object to processing for marketing purposes
  • Data portability
  • Withdraw consent at any time, without affecting the lawfulness of prior processing

To exercise your rights, contact us at: hello@getnoza.com

9. Complaints
You have the right to lodge a complaint with the competent supervisory authority: Comissão Nacional de Proteção de Dados (CNPD).

10. Changes to this Policy
We reserve the right to update this policy. The most recent version will always be available on this page.

Last updated: 13 July